A team of class action lawyers has launched an investigation into the billing practices of certain hotels that charge fees for unrequested goods or services which are not properly disclosed to the customer in advance or are otherwise insufficiently disclosed. Potential violations of the laws include failure to obtain customers express permission prior to charging for a good or service, and failing to disclose procedures for declining optional goods or services. Instances include fees for an in-room safe; daily newspaper service; energy surcharge; mini-bar restocking fee; and for other items.
If you have been a hotel customer who was charged a fee for an unrequested good or service, you may be entitled to recover money.**
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